About
Overview
Senior design professional with proven track record in Interaction Design, User Interface Design, User-Centered Design and Information Architecture. Over 9 years of experience on a wide variety of design projects for software, Web and enterprise portal applications in diverse industries, including Consumer, Software, IT Support, Banking, Sales, Advertising, Engineering, Automotive, Insurance, Legislative and Food Service. Comfortable in both product development and consulting environments. Key skills:
Designing innovative software solutions using a variety of user-centered design methods and facilitating highly collaborative, cross-functional teams
Leading UCD activities through all phases of product lifecycle from analysis to product release, ensuring a compelling solution that meets user and business needs
Influencing product design that is user-focused and creating new business opportunities
Validating concepts to final designs by coordinating test plans, producing low- and high fidelity prototypes and conducting iterative tests with users
Communicating effectively through strong written and verbal communication skills, including creating mockups and user scenarios, documenting user interface design specifications and presenting UI solutions to executives and stakeholders
Professional Experience
Different Solutions · Sydney, Australia· 2009
Senior Experience Architect
Idearc Media Corporation · Waltham, MA · 2007-2008
Interaction Designer
Led design activities in a cross-functional team using agile development for Superpages.com, a local business search engine with 28 million unique visitors a month. Worked with product owners to translate and refine requirements into UI designs. Assessed products for usability and successful integration of end-user, customer and business needs. Planned and conducted user research and iterative prototype testing with end-users. Coordinated with development team on the execution of UI by documenting UI design specifications and user flow diagrams.
InContext Enterprises, Inc. · Concord, MA · 2003-2006
Interaction Designer
Analyzed and created UI design solutions using contextual design methodologies as the lead designer in a highly collaborative team environment. Conducted contextual inquiry interviews, analyzed research data, produced affinity diagrams, workflows, task analysis and personas. Envisioned UI solutions and product requirements based on user research, created storyboards, user interaction and wireframes. Verified designs by conducting iterative testing of low- and high-fidelity prototypes and tested localized prototypes with international users. Documented UI design specifications. Created and delivered design solution presentations to clients and business stakeholders.
IBM Lotus Software · Cambridge, MA · 2000-2002
Interaction Designer
Employed user-centered design practices to translate technical requirements into design solutions. Conducted user analysis through requirements workshops and user interviews. Produced wireframes and UI demos for client presentations. Conducted paper prototype tests.
School of the Museum of Fine Arts · Boston, MA · 2000-2003
Visiting Faculty
Taught a design course as part of the Continuing Education Design Certificate program. Authored project-based curriculum with real world assignments. Facilitated critiques of student work. Organized a trip to a local printing company. Graded student projects.
Gilder Publishing · Great Barrington, MA · 1999-2000
Web Designer, full-time contractor
Redesigned a technology investment web site to support company’s rapidly growing subscription newsletter. Collaborated with management and editors to define requirements and features. Created visual design, graphics and HTML files.
Eagle Publishing, Inc. · Washington, DC · 1994-1997
Senior Graphic Designer
Designed book jackets, a weekly newspaper, newsletters, catalogues and brochures. Two book jackets were given design awards; The National Book Network’s Jacket Award for Design Excellence (1996), The Washington Book Publishers’ Twelfth Annual Design and Effectiveness Competition (1997).
Education
Massachusetts College of Art and Design · Boston, MA · 1999
Master of Fine Arts in Design
Thesis titled "HyperNarrative: A Case Study for Interactive Nonlinear Interface Design." 1999. A case study for an interactive, nonlinear interface for analyzing linear film. The movie - "Thirty Two Short Films About Glenn Gould" - was converted into an interactive information structure. The interface focuses on the underlying relationships between the content, structure and context of the narrative as a method for interaction.
University of Maryland · College Park, MD · 1993
Bachelor of Arts in Graphic Design and Art History
Women’s Varsity Swimming Team Co-Captain, All-Atlantic Coast Conference (ACC) Academic Team, Omicron Delta Kappa: The National Leadership Honor Society.
Professional Development
Continuing Education: Human Factors in Information Design courses (Bentley College, Waltham, MA)
Associations: AMC SIGCHI, Usability Professionals' Association (UPA), The Interaction Design Association (IxDA)
Skills: Working knowledge of Adobe Creative Suite (Photoshop, Dreamweaver, Illustrator, InDesign, Director), HTML, CSS, Microsoft Office (PowerPoint, Word, Excel), Visio, Quark Xpress